bt499 Terms and Conditions
Please read these terms carefully before using the bt499 platform. This document is a binding agreement between you and bt499.
Introduction and General Information
Learn about the core basis of this agreement and the scope of its applicability.
Introduction to the Agreement
bt499 is an online casino and betting platform that provides entertainment services for users in Bangladesh. These terms and conditions ("Terms") apply to the bt499 website (bt499.cam) and all of its services.
When you register on bt499, create an account, or use any service, you agree to be bound by all provisions of these Terms. If you do not agree with these Terms, please refrain from using our platform.
Definitions and Terminology
The meanings of the key terms used in these Terms are given below:
- "Platform" — The bt499.cam website and all associated services.
- "User" — A person who is registered on bt499 and is using its services.
- "Account" — A user's personal bt499 account.
- "Bonus" — Promotional credits or benefits provided by bt499.
- "Wager" or "Bet" — Money placed in any game.
- "Turnover" — The total amount wagered within a specified period.
Account Eligibility and Registration
Who can open an account on bt499 and the rules governing registration.
Age Limit and Eligibility
To open an account and use services on bt499, a user must be at least 21 years of age. Registration by anyone under the age of 21 is strictly prohibited.
- Valid proof of age must be provided when opening an account.
- bt499 reserves the right to verify age at any time.
- If registration is completed with false information, the account will be closed immediately.
- Operating an account on behalf of a minor is also strictly prohibited.
Single Account Policy
Each user may only create one account. Multiple accounts for the same person, multiple accounts from the same IP address, or multiple accounts within the same household are prohibited — unless bt499 grants separate approval.
- If duplicate accounts are detected, all accounts will be cancelled.
- Any bonuses or winnings may be forfeited.
- A new account cannot be opened if a previous account has been cancelled.
Account Security and Responsibility
You are fully responsible for the security of your bt499 account. Always keep your password and login details confidential and do not share them with any third party.
- If you notice any unauthorised access to your account, inform us immediately.
- bt499 will not be held responsible for third-party access or misuse.
- It is recommended that you change your password regularly.
- All activity carried out from your account is your responsibility.
Deposit and Withdrawal Terms
Provisions regarding deposit and withdrawal limits, methods, and timeframes.
Deposit Rules
The accepted methods for depositing funds on bt499 are: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100.
- Deposited funds are generally credited to your account instantly.
- Only use payment accounts registered in your name.
- Using a third party's payment account is prohibited.
- bt499 reserves the right to verify suspicious transactions.
- The maximum deposit limit is set separately and is subject to change.
Withdrawal Rules
The minimum withdrawal amount from bt499 is ৳800. Withdrawals are generally completed within 30 minutes to 3 hours.
- Identity verification must be completed before submitting a withdrawal request.
- Wagering requirements must be met before withdrawing winnings from bonuses.
- It is preferable that the withdrawal method matches the deposit method.
- Additional verification may be required for unusually large withdrawals.
Identity Verification (KYC)
bt499 verifies user identities to ensure secure transactions. A copy of a National Identity Card (NID) or passport may be required for verification.
- If verification is not completed, withdrawals may be delayed or suspended.
- If the information provided is found to be false, the account will be cancelled.
- Personal information will be stored in accordance with bt499's privacy policy.
Bonuses and Promotional Offers
Detailed terms and conditions for the welcome bonus and other promotional offers.
Welcome Bonus
New users on bt499 will receive a 100% bonus on their first deposit, up to ৳5,000. The following conditions apply to receive this bonus:
- The combined total of the bonus and actual deposit must be turned over 15 times (wagering requirement: 15x).
- The wagering must be completed within a set time limit after claiming the bonus.
- Each user is eligible to receive the welcome bonus only once.
- bt499 reserves the right to cancel the bonus without giving any reason.
- The bonus will not be converted to real funds until the wagering requirement is met.
VIP Program and Cashback
bt499's VIP program has 5 tiers. The weekly cashback rate is different for each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
VIP tier upgrades are determined based on your regular activity and loyalty.
General Terms for Promotional Offers
bt499 may provide special promotional offers from time to time. The following general terms apply to all such offers:
- Each offer will be subject to its own specific terms and conditions.
- No user may take advantage of the same offer more than once.
- Misuse of promotional offers may result in account cancellation.
- bt499 reserves the right to modify or cancel any promotion.
- Winnings from bets placed with bonus funds will be calculated separately.
Gaming Rules
Provisions regarding the rules to follow and permitted conduct while playing on bt499.
Fair Play Policy
bt499 is committed to fair play. All games are secured with SSL encryption technology and operated using a Random Number Generator (RNG).
- Any form of cheating, fraud, or system manipulation is strictly prohibited.
- Placing bets using automated bots or software is prohibited.
- Colluding with other players is prohibited.
- bt499 reserves the right to correct any incorrect payout resulting from a technical error.
Prohibited Activities
The following activities are strictly prohibited on bt499 and may result in account cancellation and forfeiture of funds:
- Using the platform for money laundering purposes.
- Registering with false or misleading information.
- Gaining unauthorised access to another person's account.
- Attempting to hack or carry out a cyber attack on bt499's systems.
- Misusing bonuses through multiple accounts.
- Intentionally exploiting technical errors or bugs for personal gain.
Dispute Resolution
If you have a dispute regarding a game result or transaction, notify our support team immediately. The following process will be followed for dispute resolution:
- First, notify the support team via 24/7 live chat.
- Retain detailed information and evidence of the incident.
- bt499's system records will always be considered the final evidence.
- For complex disputes, the investigation may take up to 3 business days.
Limitation of Liability and Legal Provisions
The scope of mutual legal responsibility between bt499 and the user.
bt499's Limitation of Liability
bt499 endeavours to provide uninterrupted service. However, bt499 will not be held liable in the following circumstances:
- If service is disrupted due to an internet connection failure.
- If service is temporarily unavailable during technical maintenance.
- In the event of delays by a third-party payment provider.
- If service is disrupted due to a natural disaster or unforeseen circumstances.
- Due to the user's failure to protect their own identity information or password.
Right to Modify Terms
bt499 reserves the right to modify these terms and conditions at any time. Users will be notified in advance of any significant changes.
- Updated terms will take effect from the moment they are published on the website.
- Continued use of the platform after any changes will be considered as acceptance of the new terms.
- It is the user's responsibility to check the terms and conditions regularly.
Account Cancellation and Suspension
bt499 reserves the right to cancel or temporarily suspend an account for any of the following reasons:
- If these terms and conditions are violated.
- If evidence of fraud or suspicious activity is found.
- Through a self-exclusion process at the user's request.
- In the event of failure to verify age or identity.
- Due to legal obligations.
Privacy & Data Protection
Provisions regarding the policy on collection, storage, and use of personal information.
Data Collection and Use
bt499 collects users' personal information for the purpose of providing services. The collected information is used solely for service improvement and delivery.
- Personal information is not sold to third parties.
- All data is kept secure using SSL encryption technology.
- Information may be shared with authorities in cases of legal obligation.
- For more details, please see our Privacy Policy.
Cookies and Tracking
bt499 uses cookies to improve the user experience on the website. By continuing to use the site, you consent to the use of cookies.
- Essential cookies are necessary for running the service.
- Analytical cookies help with improving the site.
- Cookies can be managed from your browser settings.
Provisions on Responsible Gaming
bt499's commitment to safe and healthy play, and the tools available.
Playing for Entertainment
bt499 is a platform entirely for entertainment purposes. Gambling is not a guaranteed source of income. Always play within your means.
- Never bet with borrowed money or funds you cannot afford to lose.
- Avoid placing more bets to recover losses from previous bets.
- Set a daily limit on your playing time and money.
- Avoid betting under stress or on impulse.
Self-Exclusion and Setting Limits
bt499 provides various tools to help users develop healthy gaming habits. If you feel that gaming is having a negative impact on your life, please contact us.
- Your account can be temporarily closed by notifying the support team.
- Apply to support for permanent self-exclusion.
- Daily or weekly deposit limits can be set.
- For more details, please see our Responsible Gaming page.
Contact & Support
If you have any questions about these terms and conditions, please contact our support team.
Contact Us
Our 24/7 support team is always ready for any questions, complaints, or suggestions regarding these terms and conditions.
- Live Chat: 24 hours a day, 7 days a week — in Bengali.
- Email: [email protected]
Join bt499 Today
If you have read and agreed to these terms and conditions, log in to bt499 and enjoy safe entertainment.
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